FAQs

FAQs

Here are a few common questions that we have been asked, along with our answers to them.

If you should have any other questions or enquiries, please feel free to email us at: 

info@theacademyonline.com

  

Q
What is The Academy?

blueA
Quite simply, we don’t like to define The Academy too much. We believe that it can become whatever YOU need it to.

However, if we were to try to define it, then we’d say something like this:

The Academy is an intuitive online e-learning platform that is designed to provide quick and easy employee and admin access to a wide variety of learning and development content.

 

Q
Who is The Academy aimed at?

Black A
The Academy is aimed at you. It really can be anything that YOU need it to be.

It can provide a total employee learning solution to a SME, effective compliance-based e-learning for a global accounting or legal firm, deliver different types of learning across a global multinational or can be used by non-profit customers to help communicate important news to a core stakeholder audience.  We prefer to call it “Learning the way you want it”.

 

Q
How can people access The Academy?

Red A
Anywhere. Anytime. The Academy can be accessed on any device and, because it is hosted in the cloud, will be available to use at any time.

 A user will get a personalised login that will then take them to their very own user portal where scheduled training, achievements and extra resources will be available to them. Each user will see a different user portal, depending on the type of learning that they are doing and how they are progressing.

 

Q
If it is suitable for everyone, how can I be sure I am getting the best learning platform for me?

Yellow A
We have deliberately designed it to be flexible enough to adapt to any organisation and any type of learning need.

You can customise it to suit your logo, font and colour scheme or you can add new modules to further enhance your people’s learning needs. This isn’t a one-dimensional solution that is built for one result; it is a modern and scalable single solution that is flexible enough to suit any organisation.

 

Q
Can I change or adapt the content for my own benefit?

Green A
The content on The Academy is solely yours!

You will be able to add, edit, manage, report on and update all learning content – as you need to. There are no expensive courses on there that need constant subscriptions and it is designed to be flexible so that it provides the best solution to your people’s needs.

 

Q
What type of learning can I access on The Academy?

Navy A
The Academy can support multiple types of learning. 

From using your existing content library of videos and documents; accessing excellent curated content and the ability to manage other types of e-learning such as webinars, The Academy can help solve your learning and development needs..

 

Q
How can I be sure that The Academy is best suited to deliver my organisations’ learning/training needs?

Purple A
The Academy is focused on the end-user experience.

It aims to deliver complicated and important learning and development needs in an efficient and simple manner.

It allows the user to complete their e-learning at a pace that they are comfortable with, but allows them to get the most out of their experience. It also allows them to collaborate with their peers so that they are working in efficient groups.

 

Q
That’s great, but how do I know that my people are actually using the platform?

blueA
The Academy is fully reportable and will allow you to track, monitor and report on the progress of your users along their e-learning journey.

What’s more, with the inclusion of add-ons such as a HR module, compliance module, quiz or game, learning can be tested, evaluated and overall progress can be monitored. This way, your people’s e-learning journey doesn’t have to stop at the end of a course.

 

Q
How will our users be able to track their learning progress?

Black A
The Academy is designed to provide constant progress indicators to a learner as they are moving along their journey. 

User progress is constantly updated, so a user can quickly see how far they have come and what they need to do in order to complete their e-learning.

Furthermore, items like achievements, rewards and collaborative social learning are all elements of The Academy that will enhance the end-user experience so that user participation remains where you need it to be.

 

Q
Is The Academy only suitable for English language users?

Red A
Quite simply, no! 

The Academy Online can be delivered in multiple languages so that it can be deployed in various situations across the world. It is perfect for both multinational organisations or those with a very local presence in their home market.

 

Q
Do I need to purchase any software or hardware to use The Academy in my organisation?

Yellow A 
No! The Academy is hosted in the cloud and is safe and secure.

You will not be sharing space with any other organisation and your information will remain protected and accessible in your own Content Delivery Network (CDN).

There is no need for expensive hardware and, because The Academy is constantly updated and personalised to your organisation, you do not have to worry about technology obsolescence.

 

Q
When I purchase The Academy, how can I be sure that it will remain current and up to date?

Green A
The Academy is fully scalable so it can grow with your organisation.

Our team will regularly roll out any platform updates to your system, so that it remains technically current and relevant.

 What’s more, you will be able to organically expand your platform by adding specific modules that your organisation requires, so it will always be relevant to your needs.